Posted about Transformation

Windows 10 Migration: It’s About Experience Not Operating Systems

This year, most organizations will make the move from Windows 7 or 8.1 to Windows 10. Gartner predicts that by the end of 2017, 85% of all enterprises will have at least started to deploy Windows 10 on their devices, with an eye to completing their migrations in 2019. It has been the fastest start in Windows history with over 270 million active devices in only eight months since launch, outpacing Windows 7 by 145% in the same timeframe.

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How to Improve End-user Experience While Implementing Change

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Heraclitus, a Greek philosopher, is quoted as saying “change is the only constant in life.” This is especially true in the world of technology. As IT practitioners, our work-time is spent trying to make the environments we manage more efficient, stable and reliable – even as change occurs around us. IT never makes changes with the intention of making the end-user experience worse – but it sometimes happens. Monitoring the effects of planned and unplanned change is essential if we are to reach our stated goals of making technology a positive business enabler.

Check out this demo showing how Nexthink is able to proactively uncover issues that are affecting end-user productivity as a byproduct of change.

How to Reach IT Happiness with Office 365

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End-users aren’t happy. They’re trying — Marketing hype tells them they should be satisfied in a work world that supports personal mobile devices, customizable desktops and cloud services. But despite their best efforts, technology issues keep getting in the way. Applications don’t launch, connections aren’t stable and files won’t sync — and what happens if IT isn’t responsive enough, doesn’t have the data necessary to diagnose root problems instead of symptoms? The rise of shadow IT and the alienation of even tech-savvy employees is significant.

Consider the case of Office 365, one of Microsoft’s biggest pushes into the cloud and a source of significant frustration for employees. This may be the ideal starting point for our series on the hypothesis of IT happiness. Is there a way for admins to permanently solve problems with the production suite and get users back on track?

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Using Analytics to Master Your Office 365 Migration – Part 2

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Using Analytics to Master Your Office 365 Migration is a two part series that examines four important considerations that will help ensure your Office 365 implementation is a success.

Part 1 is published here. Part 2 follows below.

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Migration projects are often filled with unexpected surprises, and Office 365 is no exception. Everyone has experienced an application update, an OS upgrade, or a patch that created unexpected results.

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