Latest Stories

Is the Promise of the Digital Workplace Falling Short?


By integrating all the tools and technologies that employees use to get their work done, IT leaders that are making the move to the digital workplace are gaining unprecedented advantages over their competitors. Those that are embracing the next-generation workplace are reporting increases in employee satisfaction and productivity, are attracting top, new talent to their teams, and are finding the benefits extend beyond the workplace to help with customer acquisition and retention.

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Ensuring the Health of Endpoint Devices – Part 2

This is Part 2 of a two-part blog on endpoint health. Part 1 can be found here.

Gartner research states that “By 2018, 50% of global enterprises will have deployed machine learning technologies in support of two or more major ITOM functions, up from fewer than 10% in 2015.” (Source: Gartner, Digital Business Initiatives Demand the Use of IT Operations Analytics to Spark Transformation, Colin Fletcher, 26 March 2015).

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Ensuring the Health of Endpoint Devices – Part 1

Over the years, I have heard many analogies used to explain how the typical IT department functions and how they would like to function in an ideal world. The analogy that resonates best for me is the comparison of practicing medicine to that of the IT discipline.

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